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Access to Medical Records:


This helpful leaflet explains how to access your medical records. It also summarises our approach to data security, provision of information to third parties and complaints.


 


Comments & Suggestions:


We hope that you find our services efficient, accessible and relevant to your needs. If you have any comments or suggestions about our service please speak to your doctor or the practice manager. You can also use our comments form, or write to us at our practice address.




Named GP:


In line with national requirements as published in the General Medical Services contract by NHS England, patients registered at this Surgery are allocated a named GP. These practitioners are responsible for overall patient care at the practice. Please contact the Surgery if you would like to know who your named GP is. Your named GP is Dr D Prasad.


The allocation of a named GP is a technical requirement and does not mean that patients have to see this GP. Patients can freely book to see any GP in the practice as they wish or are advised to do. For additional information on this national requirement, please contact the Practice Manager and quote Named GP.




NHS Zero Tolerance Policy:


The practice follows the NHS zero tolerance policy and patients who are aggressive or rude to any of the doctors or practice staff may be removed from the practice list.


 


Complaints:


Our complaints procedure gives you the opportunity to tell us about any concerns or complaints that you may have. If you wish to make a complaint, please contact: Practice Manager, Myddleton Road Surgery, 52 Myddleton Road, London, N22 8NW.

Complaint Form


 


Private Reports & Fees:


Please contact the surgery for details. 


 


Useful Contact Telephone Numbers:


Please click here to access our list of useful telephone numbers.


 


Practice Income:


All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in the practice of Myddleton Road Surgery in the last financial year was £33,450 before tax and National Insurance. This is for 1 full time GP and 1 part time salaried GP who worked in the practice for more than six months.


 


Freedom of Information Act:


The Freedom of Information Act 2000 obliges the practice to produce a Practice Booklet. A Practice Booklet is a guide to the services the practice intends to routinely make available. This booklet is available from reception.


 


Patient Confidentiality & Data Protection:


We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the practice team.


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